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Hotels in Fes

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Staying in Fes

Fes is the Moroccan destination where the choice of accommodation truly changes the experience of the stay. Sleeping in a riad in Fes el-Bali, the UNESCO-listed medina, means living to the rhythm of the alleys, the souks and the craftsmen's workshops; staying in the Ville Nouvelle means wide avenues, classic hotels, cafés and easier access by car. In between, Fes el-Jdid and the area around the royal palace offer a middle position. The right choice depends mostly on your mobility, your luggage and the people travelling with you.

The medina of Fes is pedestrian: cars stop at the gates, such as Bab Boujloud or Bab R'cif, and the rest is done on foot, sometimes with the help of a porter. That is the charm of riads, but also a constraint with heavy suitcases, a pushchair or a person with reduced mobility. The Ville Nouvelle, around Avenue Hassan II, is linked to the medina by the red petit taxis and gathers the chain hotels, the banks and the railway station. Fes has hot summers and cool winters; spring and autumn are more pleasant periods for walking.

Where to stay in Fes

Good to know before you book

Questions about Fes

Is it better to stay in the medina or in the Ville Nouvelle?

The medina for the charm of riads and sightseeing on foot; the Ville Nouvelle for the car, the comfort of a classic hotel and easy access. Many travellers combine both over the course of a stay.

Can you reach a riad in Fes el-Bali by car?

No, the medina is pedestrian: you leave the vehicle in a car park near one of the gates and finish on foot. Many riads offer to meet you at the gate and guide you to the house.

Where will you sleep?

Frequently asked questions

How do I book a hotel on Hotelo.ma?

Type the city, pick your dates and number of guests, then tap “Search”. You'll see the list of hotels with prices in dirhams. Choose your hotel and follow the payment steps.

Can I pay in dirhams with a Moroccan card?

Yes. That's the whole point: all prices are in dirhams and Moroccan bank cards are accepted. No international card needed.

How do I know my booking is confirmed?

After payment you receive a confirmation e-mail with your voucher. If it doesn't arrive, reach us on WhatsApp.

Can I cancel or change my booking?

Many hotels offer free cancellation — it's clearly written on each room before you pay. To change a booking, contact our customer service, 7 days a week.

Do children pay the same price?

Enter the number of children and their ages in the search: hotels often offer reduced rates or free stays for the youngest.

Are the displayed prices final?

Yes, prices include VAT. Only the city tax, where it applies, is sometimes paid at the hotel — this is stated before payment.

Is Hotelo a trustworthy Moroccan site?

Hotelo.ma belongs to the same group as Tyara.ma, the Moroccan travel platform. Booking runs on a secure engine provided by Amadeus, the world leader in travel technology.

How do I contact customer service?

By WhatsApp at +212 684-060606, by phone at +212 5 20 19 19 20, 7 days a week, or by e-mail at serviceclients@hotelo.ma.

Need help?

Our team answers 7 days a week, in French and Arabic

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